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Berto33
New member
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Message 1 of 3
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Unable to update AMD drivers

HP Recommended
Pavilion 15-ab112nl
Microsoft Windows 10 (64-bit)

Hello,

 

Recently I've been unable to update my graphic card drivers with the executables given from the official HP page for my PC.

Drivers page for Pavilion 15-ab112nl  (Driver display/monitor)

After upgrading my hard drive to a SSD, everything works fine except for these drivers, I can't complete the installation without getting windows' blue screen crash, even though I guess something gets installed because, in device manager, both the AMD cards are listed and I can adjust basic monitor settings.

Because of this, I can't install the AMD catalyst center anymore, I get random green glitches in my browser and my drivers version is stuck to when I bought the PC (2016 ca.).

 

I tried installing the official AMD drivers but it fails every time too, I should install those found in this site for a reason (also notice that I couldn't go past a certain version even when I used to update these drivers without a problem).

 

Can someone help my installing my basic drivers?

2 REPLIES 2
WAWood
Level 16
Level 16
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Message 2 of 3
Flag Post
HP Recommended

@Berto33 

You can't use drivers from AMD, they don't generally work in laptops.

 

This is the link to the HP software page for your model laptop:https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-ab100-notebook-pc-series/8499302/mod...

 

You should see if the latest entry under Driver/Display works -- it should.



I am a volunteer and I do not work for, nor represent, HP
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Berto33
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Message 3 of 3
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HP Recommended

Hi,

 

As I mentioned, the problem is that I'm unable to install those drivers you suggested. My pc crashes as soon as I start the install process.

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