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07-25-2022 09:17 PM
I haven't been able to run updates since 5/2020. Every time I try to "check for updates," I get the message "You're device is missing important security and quality fixes." I've tried the following without any luck: using the update troubleshooter, running Windows 10 Update Assistant (got error code 0x80070652), ran HP Performance Tune Up Check (stopped at 61% during system file check), ran HP Operating System Check (nothing came up), and tried updating BIOS using device manager (found that “best drivers for device are already installed”), but then supposedly was able to update BIOS using HP Support Assistant. I'd appreciate any tips, or suggestions. Thanks!
07-26-2022 04:49 AM
07-26-2022 06:00 PM
(1) Main problem
Quote:" Windows 10, version 1909 will reach the end of servicing on May 11, 2021 "
(2) Backup all important documents/pictures/videos/... to external USB hard disk !
(3) I recommend a new installation of Windows 10 21H1
Use the official Microsoft method:
Click [ Download Now ] below <Create Windows 10 installation media>
(4) After installation is done, download and install HP drivers
(5) Please report your results
Feel free to get back to me if you need further assistance
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