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Novicenr1
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Unable to update to latest win 10 version- needs BIOS update

HP pavilion notebook 17-g121wm
Microsoft Windows 10 (64-bit)

Product Nr N9E13UA#ABA

The current update is: 2018-04 Cumulative Update for Windows 10 Version 1607 for x64-based Systems.

The current BIOS is - F.42- 11/30/2016

As I  have opted for auto updates, I keep getting the following message, albeit with different error codes; the latest one of today is:

Failed to install feature update to Windows 10, version 1803 - Error 0x80248007

when you click on 'fix the issue', it says:

Bios needs to be upgraded before you can upgrade windows. this program needs to be uninstalled because they are'nt compatible with the upgrade.

when you click on uninstall-

it says we couldnt uninstall these apps

you'll need to remove these apps yourself and then select refresh!

I have no clue how to proceed further, how to remove the bios myself? !

And I do not want to meddle with the BIOS!

 

Thanks in advance for your advice.

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Unable to update to latest win 10 version- needs BIOS update

@Novicenr1

 

Version: F.45 Rev.A  May 17, 2017

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-17-g100-notebook-pc-series/84...

 

There are Installation instructions.

 

REO

If you need further assistance please start a new post as I no longer will be a part of the HP Support Community.
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Novicenr1
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Unable to update to latest win 10 version- needs BIOS update

Thanks for your response.

I have downloaded the bios update file sp80252.exe from the link you provided.

However the related download information lists previous versions of BIOS but my exixsting version F.42-11/30/2016 is not listed.

The listed versions are:

F.43 Rev.A Apr 20, 2017 and F.41 Rev.A Oct 14, 2016

Please advise if it will be okay to install the downloaded bios update in this situation?

Thanks

Anil

 

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Mike_Todd
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Unable to update to latest win 10 version- needs BIOS update

I had the same issue, tried to fresh load the machine and couldn't boot win10 from USB or Flash.

It would boot into Linux!
Problem I had was I couldn't update the BIOS cause I couldn't get back into windows.

So I created the USB Bios disk (that had multiple errors on 3 different machines)

In my win7 machine it had an instant error.

On a fresh loaded win7 machine it would look like it finished but would lock up and I had to CNTL+ALT+DEL

On a win10 machine it would start the process look like it finished and then the window would just close never saying Completed. (It did work though)
I had a hard time finding how to flash the bios when I couldn't do it through the bios or windows.
I was finally able to flash the bios by holding Windows Key+B and holding power on for 3 secs.

I continued to hold WinKey+B for maybe 8-10sec and the thing saw the flash drive, updated and worked!
Hope this helps.

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