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- Unable to update to latest win 10 version- needs BIOS update

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11-12-2018 10:51 AM
Product Nr N9E13UA#ABA
The current update is: 2018-04 Cumulative Update for Windows 10 Version 1607 for x64-based Systems.
The current BIOS is - F.42- 11/30/2016
As I have opted for auto updates, I keep getting the following message, albeit with different error codes; the latest one of today is:
Failed to install feature update to Windows 10, version 1803 - Error 0x80248007
when you click on 'fix the issue', it says:
Bios needs to be upgraded before you can upgrade windows. this program needs to be uninstalled because they are'nt compatible with the upgrade.
when you click on uninstall-
it says we couldnt uninstall these apps
you'll need to remove these apps yourself and then select refresh!
I have no clue how to proceed further, how to remove the bios myself? !
And I do not want to meddle with the BIOS!
Thanks in advance for your advice.
11-12-2018 11:39 AM
Version: F.45 Rev.A May 17, 2017
There are Installation instructions.
REO
11-22-2018 10:57 AM
Thanks for your response.
I have downloaded the bios update file sp80252.exe from the link you provided.
However the related download information lists previous versions of BIOS but my exixsting version F.42-11/30/2016 is not listed.
The listed versions are:
F.43 Rev.A Apr 20, 2017 and F.41 Rev.A Oct 14, 2016
Please advise if it will be okay to install the downloaded bios update in this situation?
Thanks
Anil
11-14-2019 09:56 AM
I had the same issue, tried to fresh load the machine and couldn't boot win10 from USB or Flash.
It would boot into Linux!
Problem I had was I couldn't update the BIOS cause I couldn't get back into windows.
So I created the USB Bios disk (that had multiple errors on 3 different machines)
In my win7 machine it had an instant error.
On a fresh loaded win7 machine it would look like it finished but would lock up and I had to CNTL+ALT+DEL
On a win10 machine it would start the process look like it finished and then the window would just close never saying Completed. (It did work though)
I had a hard time finding how to flash the bios when I couldn't do it through the bios or windows.
I was finally able to flash the bios by holding Windows Key+B and holding power on for 3 secs.
I continued to hold WinKey+B for maybe 8-10sec and the thing saw the flash drive, updated and worked!
Hope this helps.