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HP Recommended
HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-eu0000 (267R6AV)
Microsoft Windows 11

Hi, 

 

I downloaded the latest version of HP PC Hardware Diagnostics UEFI – Version10.5.0.0 from https://support.hp.com/de-de/help/hp-pc-hardware-diagnostics#boxBtmWhite2. After the start of the actual installation routine, I get an error stating "The file "install.exe" is not marked for installation". Has anyone seen this, and maybe even knows how to resolve this?

 

I have HP PC HW Diagnostics UEFI version 10.3.2.0 installed already.

3 REPLIES 3
HP Recommended

The solution is only if the company create   new installation file. Surprisingly, this error occurs almost every year. It’s strange that in almost two weeks no one from the representatives has commented on anything here. If they are still present here at all. 

 

HP Recommended

Yeah looks like...

BTW I was able to get the new version installed by uninstalling the old one first:

PS> Get-Package -Name "HP PC Hardware Diagnostics UEFI" | Uninstall-Package

 

HP Recommended

Unfortunately, it didn't work for me. It gave an error.
Here's what else I found. Perhaps my BIOS version is very outdated.

This 

+ ... t-Package -Name "HP PC Hardware Diagnostics UEFI" | Uninstall-Package
+ ~~~~~~~~~~~~~~~~~
+ CategoryInfo : InvalidOperation: ({924D3ABC-FC75-4042-9DDB-FB846A45848D}:String) [Uninstall-Package], E
xception
+ FullyQualifiedErrorId : Uninstallation operation failed. Please look at '{0}' file for details.,Microsoft.PowerS
hell.PackageManagement.Cmdlets.UninstallPackage

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.