02-17-2020 03:15 PM
I have tried to wake my laptop from sleep mode without opening the lid, while connected to a docking station. Is there a setting I missed? Of driver issue?
I would only like to utilize my computer without the inconvenience of removing my laptop and opening the lid to wake it up.
02-19-2020 05:44 PM - edited 02-19-2020 05:46 PM
@Stephen007 Welcome to HP Community! (most docking stations are not compatible with this device, please confirm if yours is compatible as otherwise it could become the reason it isn't working)
I suggest you make a few changes to the way sleep mode works under power options:
- Change - "Put the computer to sleep" to preferred time,
- And Change - "Turn off the monitor" to never.
If the issue persists, try the below steps:
Disabling the hybrid sleep, followed by updating all available Windows updates and the BIOS update from the HP website, please follow the below steps to disable the hybrid sleep after performing a hard reset on the device should help resolve the issue.
In Windows, search for and open Control panel.
Make sure the View by setting is set to Category, and then click Hardware and Sound.
Click Power Options.
Click Change plan settings for the power plan that is selected.
Click Change advanced power settings.
Expand Sleep, and then expand Allow hybrid sleep.
Select Off from the On battery drop-down menu, and then select Off from the Plugged in drop-down menu.
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & FOLLOW THE STEPS UNDER - The computer does not wake up from sleep or hibernate mode.
(By the end of this article all the issues should be resolved)
Keep us posted,
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