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HP Recommended

Hi everyone,

 

I wanted to ask if I can undervolt my Intel Core I7-3610qm, my laptop runs hot even when I changed thermal pads and paste.

 

I’ve tried Thermal Grizzly Kryonaut and Conductonaut and The Minus Pad 8 (different thickness 1mm and 1.5mm) and laptop coolers, but the temperatures shows a minimum decrease (1~3 degrees Celsius) on my HP DV6 7014NR.

 

Everything i did was as instructed on the HP manual c03216834, of course, not using the specific thermal grease nor thermal pads as described.

 

Maybe it’s the Caribbean weather that is keeping it hot.

1 REPLY 1
HP Recommended

@GermanGo
Thank you for posting on the HP Support Community.

 

I see that your experiencing system overheating issue. I appreciate your efforts to try and resolve the issue.

As you've performed relevant troubleshooting steps and the issue persists, this sounds like hardware related.

 

I would request you to contact our Phone Support and our Support Engineers should be able to sort this out.

HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.