• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-17-2021 12:32 PM

HP Recommended
Product: HP AR00TU
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

Since last few weeks i am facing issues with my notebook. This notebook is pretty old, bought in 2016.

 

After working for say 15-20 minutes, laptop shutdown unexpectedly. No errors message pops up next time it starts.

 

I thought this might be due to some updates hence i re-installed fresh windows but again auto shutdown happens.

 

I have already replaced my battery 6 months back and it was working fine till last few weeks. Not sure if is this due to increase in temperature of my notebook. I installed an app to monitor the temperature profile and it was fluctuating between 40-51 C.  

 

Thanks.

1 REPLY 1

‎05-21-2021 09:16 AM

HP Recommended

Anyone ?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.