• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-27-2020 05:27 AM

HP Recommended
Product: Folio 9470m
Operating System: Microsoft Windows 10 (64-bit)

Hello

I had hp security client manager installed when I had windows 7 on my computer now since I upgraded to windows 10 I noticed that HP lower my boot-up speed since windows 10 have hello option that can sign you in using biometrics and other option I no longer need hp security manager on my computer so I decided to uninstall it but when doing so, an error has occurred and the process of uninstallation cancels all the changes and I'm stuck, what I have understood that when rolling to windows 10 the structure of the folders containing the AppData including DPclientconsole which is necessary to the process cannot be found by the windows installer i hope you help me with this one and thanks in advance

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.