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HP Recommended
HP Pavilion dv7-3085dx
Microsoft Windows 10 (64-bit)

Hi I can't seem to find the device drivers for the following hardware ID

 

ACPI\VEN_HPQ&DEV_0004
ACPI\HPQ0004
*HPQ0004

 

Any help is appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
5 REPLIES 5
HP Recommended

Try this one:

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7609954&swItemId=ob_150891_1&swEnvOid=419...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

HP Recommended

Thanks for the reply but that didn't help.

HP Recommended

Hi:

 

You need this version of the driver...

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

HP Recommended

Thank you very much! That was it!

HP Recommended

You're very welcome.

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