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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Unknown devices in Device Manager
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10-18-2022 09:16 AM
I Found this in my Devices Manager under Other Devices tried to update but it shows couldn't update.
Model - HP 240 G5 Notebook PC
Product No- Y3N95PC#ACJ
#1
PCI Encryption/Decryption Controller
PCI\VEN_8086&DEV_0F18&SUBSYS_81EA103C&REV_0E
PCI\VEN_8086&DEV_0F18&SUBSYS_81EA103C
PCI\VEN_8086&DEV_0F18&CC_108000
PCI\VEN_8086&DEV_0F18&CC_1080
#2
Unknown devices
ACPI\VEN_INT&DEV_3400
ACPI\INT3400
*INT3400
#3
Unknown devices
ACPI\VEN_INT&DEV_3401
ACPI\INT3401
*INT3401
#4
ACPI\VEN_INT&DEV_3403
ACPI\INT3403
*INT3403
#5
Unknown devices
ACPI\VEN_INT&DEV_3403
ACPI\INT3403
*INT3403
10-18-2022 10:12 AM
Welcome to our HP User Forum!
Not necessarily a big deal. Follow the steps outlined here for peace of mind: https://support.microsoft.com/en-us/topic/how-to-troubleshoot-unknown-devices-that-are-listed-in-dev....
Kind Regards,
NonSequitur777
10-18-2022 10:49 AM
Hi, @James173
Here are the drivers you need for your notebook:
PCI Encryption/Decryption Controller
Intel Trusted Execution Engine Interface (TXEI) Driver
https://ftp.hp.com/pub/softpaq/sp82501-83000/sp82668.exe
Unknown Devices:
Intel Dynamic Platform and Thermal Framework Client Driver - Braswell
10-21-2022 08:00 AM
Sorry, I gave you the wrong file for the specific ID you posted.
This one should work.
https://ftp.hp.com/pub/softpaq/sp72001-72500/sp72085.exe
Here is a partial copy and paste of the driver setup information file which shows driver support for the hardware ID you posted.
;--------- Manufacturer and Models Sections ----------------------------------
[Manufacturer]
%MfgName% = Intel, NTamd64.6.1, NTamd64.10.0
[Intel.ntamd64.6.1]
; DisplayName Section DeviceId
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_2298
[Intel.ntamd64.10.0]
; DisplayName Section DeviceId
%TEE_DeviceDesc%=TEE_DDI_WIN10_x64, PCI\VEN_8086&DEV_0F18
%TEE_DeviceDesc%=TEE_DDI_WIN10_x64, PCI\VEN_8086&DEV_2298
10-30-2022 07:52 AM
Go to the device manager.
Click on the PCI Encryption/Decryption Controller needing the driver.
Click on the driver tab. Click on Update driver.
Select the 'Browse my computer for drivers' option and browse to the driver folder that was created when you ran the file.
That folder will be located in C:\SWSetup\sp72085.
Make sure that the Include Subfolders box is checked, and the driver should install.