-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Unknown driver after fresh Window 10 install

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
01-30-2022 09:51 AM
Product: HP ENVY - 17m-ae111dx
Operating System: Microsoft Windows 10 (64-bit)
Hey everyone, I'm having trouble after a fresh install of Windows 10. I'm not sure what these drivers are and I'm unable to figure out how to install them. I've used HP Assistant and it says I'm all up to date. Any help would be greatly appreciated.
1 REPLY 1
01-30-2022 10:58 AM
Hi:
These two drivers should install all of the devices for you.
Install this one first and restart the PC.
Intel Chipset Installation Utility
https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171.exe
Realtek Card Reader Driver
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.