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RBJoy
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Message 1 of 2
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Unsupported video driver..

HP Recommended
Microsoft Windows 10 (64-bit)

I am getting an error while opening Adobe premiere .....message says system compatibility report ..unsupported video driver. when going ahead to fix it through intel driver side . it doesnt update .

pl advice 

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WAWood
Level 16
Level 16
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Message 2 of 2
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HP Recommended

@RBJoy 

You didn't bother to tell us what model you are using, so we can not do any driver checking for you.

 

You should also NOT be using video drivers downloaded from Intel; instead, only use those provided by HP.

 

Also, you would need to check with the Adobe support forums to find out what they suggest because there might be a setting you can change that will stop their error message from displaying.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

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