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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Unwanted interruption from HP

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03-23-2021 11:24 AM
My work keeps being interrupted at least once an by a screen coming up to tell me that my system is up to date - see example below..
How do I prevent this unnecessary and unwanted interruption?
03-23-2021 11:35 AM
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Looks like a message from HP Support Assistant.
HPSA - newer format version (9.6.x and beyond)
Open HP Support Assistant
If you have not done so, sign in using your HP Account credentials
Click the Settings wheel
UNCHECK (or leave) the two main notifications
Click More settings
UNCHECK all the boxes except the last one (and this one, too, if you want to do so)
Look around - set / check other options.
Close HPSA
Restart the computer and log in
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"
03-25-2021 08:29 AM
Apologies not necessary - solutions depend on finding and clearing the underlying cause.
Shut off notifications
Method - Switch off Notifications (Windows 10)
Settings > System > Notifications and actions >
Beneath Notifications, set the following to OFF
- Get tips, tricks, and suggestions as you use Windows
- Get notifications from apps and other senders
Too Much?
Pick and Choose...
Method - Switch off Selected Notifications (Windows 10)
Settings > System > Notifications and actions >
Beneath Notifications
Switch ON Get notifications from apps and other senders
Scroll down to the list of "apps" > switch on / off each application
Optional
Switch OFF Show me the Windows Welcome experience...
Switch OFF Get tips, tricks, and suggestions as you use Windows
Method - Printer Notifications (Recent versions of Windows)
Control Panel > icon view > Devices and Printers >
Left-Click one time on any Printer > (top ribbon) Print Server Properties >
Tab Advanced > UNCHECK the following
- Show informational notifications for local printers
- Show informational notifications for network printers
OK
Not enough?
- Dig into the Task Manager to find the source of the message.
- Search the 'net - There are many articles on the subject of "Disable Desktop Notifications" that include where to look and what to switch off.
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"