72 66 4 9
Message 1 of 1
Flag Post
HP Recommended

Unwanted mouse cursor on preboot

HP EliteBook 8540w
Microsoft Windows 10 (64-bit)

Hi all,


I don't know what why, since a few days ago, when I power on my HP EliteBook 8540w and the Preboot screen appears, there is a mouse cursor on the top left of the screen (see image attached).


This is annoying because I used to swipe my finger as soon as the screen appeard and now I have ro press "Escape" to force the mouse cursor to show off ant then I am able to swipe the finger.


Can anyone help me to remove the mouse cursor?


Thank youWP_20161206_00_13_13_Pro.jpg

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation