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HP Recommended

Battery calibration cannot be proceed because UEFI is not updated. HP website doesn't provide any update for Widows 11 version 25H2. Please provide some advise related to the battery calibration and UEFI update.

8 REPLIES 8
HP Recommended

@rom57,

 

Are you referring to the HP PC Hardware Diagnostics UEFI tool or UEFI BIOS update file?

 

Provide the product number of your notebook too.

HP Recommended

I can't use UEFI tools to calibrate the battery because I get the message to update the PC Hardware Diagnostics UEFI tools. 

Product number: 9S1R6UA#ABA

Thanks.

HP Recommended

The download link to the latest version 10.8.5.0. of PC Hardware Diagnostics UEFI is missing on this website.

HP PC Hardware Diagnostics | HP® Support

 

You can download the previous version 10.8.4.0. from the link below as we don't know when the problem is fixed.

https://ftp.hp.com/pub/softpaq/sp167001-167500/sp167305.exe

 

Run the downloaded file as administrator and follow the on-screen instructions to install the diagnostics UEFI on the hard drive.

 

Below is the link for how to calibrate the battery.

HP Notebook PCs - Testing and calibrating the battery (Windows) | HP® Support

 

HP Recommended

I downloaded UEFI version 10.8.4.0 but it doesn't help with the battery calibration, still get error message. If you have any more suggestions please let me know, Thanks,

HP Recommended

UEFI version 10.8.4.0 still gives error caused by outdated version of UEFI. It cannot pass step 8 from from instructions list. The discharge process cannot be completed. please let me know if you have further suggestions. Thanks.

HP Recommended

Here is the download link to the latest HP PC Hardware Diagnostics UEFI v 10.8.5.0.

https://ftp.hp.com/pub/softpaq/sp171501-172000/sp171653.exe

 

HP Recommended

I downloaded the update UEFI v 10.8.5.0. however I get the following messages:

- battery calibration: NOT AVAILABLE

- AC adaptor: does not meet the requirements (it is the original HP AC adaptor)

Please let me know your thoughts.  

HP Recommended

Unfortunately, I don't know how to resolve the issue.

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