Updated Bios to F.41 but Support Assistant is constantly showing to install the Bios again and again

[alihamza3389]

Updated bios to latest update but HP support assistant is showing me a pending update again and again for the bios. msinfo32 and bios setup shows that bios is updated. Am i missing something? why is the HP support assistant is constantly showing me update after every refresh

[Riddle_Decipher · Accepted solution]

@alihamza3389 (Peace be unto you)

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out  

As I understand you have trouble installing the BIOS update,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Are you getting the message that the BIOS has been successfully installed?

While you respond to that, here's what you need to do:

Updating the BIOS, also known as "flashing the BIOS," replaces the BIOS firmware. When completed successfully, a BIOS update can fix or enhance aspects of a computer's performance, or provide support for newly installed hardware. However, if an incorrect update is installed or if the update process is interrupted, the motherboard can be permanently damaged, leaving the computer unable to boot. It is recommended to update your BIOS only if one or more of the following conditions apply:

• The update fixes a problem with your computer.

• The update enhances your computer's performance in a desired way.

• You are planning to change the operating system, processor, or other feature(s), and the current BIOS version will not support the new configuration.

• An HP Support Agent, or an HP support document, recommends that you download and install a specific updated BIOS.

Use one of the sets of steps below to update the BIOS in your computer.

   CAUTION:

Only install BIOS updates from HP. Do not install BIOS updates from the motherboard manufacturer's website. Doing so might prevent the computer from accepting an HP System Recovery.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: https://hp.care/2w2R6uD

(By the end of this article all the issues should be resolved)

• If the BIOS update is going through and yet the update is showing up on the website or the HPSA, you can ignore it as it could be showing up for other users as the application & website are not specific to your serial number but for the model series.

Keep me posted,

For I shall follow-up on this case to ensure the concern has been addressed, 

And your device is up and running again, 

that said, If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

[MatteoGa]

Hello alihamza3389,

do you have solved the problem?

Here my question:

https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Updated-Bios-to-F-41-but-Suppor...

Thanks

[alihamza3389]

yes the porblem is solved. if your bios says its updated and msinfo32 says the same number then do not worry. simply remove the notification from support assistant 

[MatteoGa]

OK,

this workaround bypass the problem, but is not a solution.

Perhaps an HP software problem?

Thanks

[alihamza3389]

yes software issue

[MatteoGa]

OK, I follow your advise.

Many Thanks