Updates

[dmgiansante]

Hi,

1.  I let the HP automated driver update select and download the updates needed.  After doing so and restarting I went back to the HP site and found the same HP automated service was picking the same updates to download.  Duh,  What gives?

2.  Underneath the [above stated] updates were more updates.  Do I need to install 'ALL' of them too?

Thank You.  Dennis  dmgiansante**bleep**

[IT_WinSec · Accepted solution]

Hello @dmgiansante 

I am afraid I am not sure what you refer to (what you mean by) "HP automated driver update".

For HP Envy when used by an end user, there are several ways to update the drivers and BIOS when needed:

• 1) Manually (manually downloading from HP website/servers and manually installing the packages)
• 2) Automatic or semi-automatic - via Windows Updates or via HP Support Assistant

Here is an article about WU drivers updates -> https://support.hp.com/us-en/document/c03330139

Here is an article about HP Support Assistant -> https://support.hp.com/us-en/document/ish_3152513-2896757-16

I would recommend the following:

1) Ensure Windows is updated - this will add important drivers and firmware if needed

2) Run HP Support Assistant and manually check for updates.

Hope this helps.

[dmgiansante]

Hi,

Thank you for your reply. 

I was afraid you wouldn't understand what I was trying to describe what was happening on the HP Drivers Download page where HP does this for you if you press certain buttons offered by HP.  My HP laptop works fine with or w/o the updated drivers if they weren't installed. 

I'll just use the Support Assistant as you recommend and forget the HP Drivers Download page.

Again, thank you for your reply.

[IT_WinSec]

You are welcome. Thank you for your reply/clarifications.