Updating Graphics Driver for Intel HD 4000 in HP EliteBook 2570p

[BrendanF]

Hi, recently I've downloaded a game and whenever I get on it tells me my driver for my graphics card (Intel HD 4000) isn't updated. Then the game starts crashing. I realized the driver for graphics that HP gives is from 2013 and Intel has a much more recent driver from 2015. What I was wondering is if it is safe to remove and uninstall the HP driver and install the driver from Intel. Also, how exactly would I go about doing it? By uninstalling it from device manager then installing the Intel version?

Thanks a lot in advance

[DavidPK · Accepted solution]

Hi,

You can use the following method to update the Intel Graphics driver.

First, download the latest Intel HD4000 driver for your notebook from the link below and save it to your Downloads folder - you need the fourth option ( ie win64_153343.4425.zip ).  Note:  If you wish to install a different driver version from Intel, the method is still the same.

https://downloadcenter.intel.com/download/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8...

When done, download and install the .64bit version of 7-Zip on the link below.

http://www.7-zip.org/

When you've installed 7-Zip, open your Downloads folder, right click on the win64_153343.4425.zip package, select 7-Zip, select extract files and then click Ok.

Cut this newly extracted folder and paste it on your Desktop so it's easy to find.

When done, hold down the Windows key and press R

Into the Run window, type devmgmt.msc and hit enter.

In Device Manager, expand Display adapters, right click the Intel 4000 device and select 'Update Driver Software'.

In the following window, select 'Browser my computer for driver software' and then select 'Let me pick from a list of device drivers on my computer'.

In the next window, click the 'Have Disk' button and then browse to the extracted Intel win64_153343.4425 folder you pasted on your Desktop.

Browse into the sub-folder Graphics, left click on the file igdlh64.INF to highlight it and then click Open.

Click on 'Ok' and then click 'Next' and wait for the driver to install.

When done, click 'Close' and then click 'Yes' to restart the notebook.

Regards,

DP-K

[BrendanF]

Thanks a lot! And can you confirm that this won't harm the computer or its functions as well?

[DavidPK]

Hi,

You're welcome

While I don't work for HP, I would not expect you to have any issues running the generic Intel driver for your embedded gpu.

All the best,

DP-K

[BrendanF]

Thanks a lot!