Upgrade RAM

[Miesha2]

I want to Upgrade the RAM for my  HP Laptop PC 14s-dq2000. I want to know the maximum amount of Ram I can upgrade to.  

[Paul_Tikkanen]

HP only has the service manual for the older model series available.

HP Laptop PC 14s-dq2000 - Setup and User Guides | HP® Support

What model Intel processor does it have?

[Miesha2]

The processor is 11th Gen Intel(R) Core(TM) i5-1135G7

[Paul_Tikkanen]

The service manual indicates that the notebooks with the Intel core processors can support 2 x 8 GB of memory.

But that was with the 8th gen core processors.

If you want to see if the notebook will support more than 2 x 8 GB of DDR4-3200 memory, you can run this command:

1. In the search box, search for cmd and click Run as administrator.

This will open the command prompt.

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

There, it will show the maximum RAM capacity your PC's motherboard can support.

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

The Crucial memory report for the model series indicates it will support up to 2 x 32 GB of memory.

HP - Compaq HP 14s-dq2000 | Memory RAM & SSD Upgrades | Crucial.com