• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-12-2021 07:21 PM

HP Recommended
Product: HP ENVY x360 - 15m-dr1012dx
Operating System: Microsoft Windows 11

Hello, I went and upgraded this HP ENVY x360 - 15m-dr1012dx, to Windows 11 Pro, from the Windows 10 Home it obviously preferers. All of a sudden, the warrantee is no good, and the driver detection and installation tools haven't got a clue what to do with it. Certainly this laptop is Windows 11 capable if not all out ready and willing... it's a screamin' fast little laptop with plenty of system resources. I've looked all over but can't seem to find directions for an OS Upgrade path or directions of some kind.

Can someone please help me find some sort of guide on what to do from here? I really like to stay on top of my driver updates and whatnot.. and it makes it next to impossible in this situation. IT seems to be running OK at the moment... but.. anyway... I'm pretty sure you know where I'm coming from.

*Any* help at all would be so greatly appreciated.

Thank you in advance for your time!!

SRL

Category:
1 REPLY 1

‎11-12-2021 07:30 PM

HP Recommended
@scottlebor wrote:

Hello, I went and upgraded this HP ENVY x360 - 15m-dr1012dx, to Windows 11 Pro, from the Windows 10 Home it obviously preferers. ...

@scottlebor 

 

No, you can't upgrade Windows 10 Home to Windows 11 Pro unless your Windows is also Windows 10 Pro. You have to do 2 steps

 

  • Upgrade Windows 10 Home to Window1 10 Pro after paying money to Microsoft,
  • Then upgrade Windows 10 Pro to Windows 11 Pro Free.

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.