Uploading apps from google aps

[JKLE]

I cannot upload apps to my notebook

1. my notebook does not appear in the devices shown section

2. I continue to upload and get a messsage  to the effect that the app will be downloaded 'soon' but it never is

[Deep_World]

Hi @JKLE,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

Sorry for the inconvenience caused don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

• Whether you are trying to install apps from the Microsoft Store or from another source.
• If you are signed in with a Microsoft account on your notebook.
• Any error codes or exact wording of the message you see when the app says it will be downloaded “soon.”

Here are a few troubleshooting steps you can try:

 Check Microsoft Store Connection

1. Open the Microsoft Store app.
2. Click on your profile icon → ensure you are signed in with your Microsoft account.
3. Try signing out and back in again.

 Clear Microsoft Store Cache

1. Press Windows + R, type wsreset.exe, and press Enter.
2. A blank window will appear for a few seconds, then the Store will reopen automatically.

 Run Windows Troubleshooter

1. Go to Settings > System > Troubleshoot > Other troubleshooters.
2. Run the Windows Store Apps troubleshooter to detect and fix issues.

 Check Windows Update

1. Go to Settings > Windows Update.
2. Install any pending updates, especially those related to the Store or system components.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World