cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Naveda
New member
1 0 0 0
Message 1 of 2
881
Flag Post

Usb 2.0 port drivers windows 10

HP Recommended
Pavilion m7

Good friends from the community. I recently installed the latest Windows 10 update but now I find that my USB 2.0 port has stopped working. It does not recognize any device, however in the configuration of the device manager everything appears as normal, there is no device with the absence of driver mark. I have an HP Pavilion m7 that originally came with windows 7. I need to be able to use the USB 2.0 port because I have HD that only work on that port. Awaiting help to solve this problem Thank you.

Tags (1)
1 REPLY 1
praveenbv
HP Support Agent
HP Support Agent
7,672 7,670 338 439
Message 2 of 2
Flag Post
HP Recommended

Hi@Naveda, Welcome to the HP Support Community!

 

Hence the Product is obsolete at the end of support life. but USB ports is backward compatible its should work.

 

Check windows update?

check for the BIOS update?

check for installing the USB root hub from the devices manager.

Check on the different USB slots on the same notebook?

 

You can try updating the drivers using HP support assistant.

 

Refer this article to know more information about using HP support assistant.

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation