Using the HP feature to wipe a PC does that mean the user can not access the HD after that

[Zelix]

Using the HP feature to wipe a PC does that mean the user can not access the HD after that

[Treeko]

Hi @Zelix 

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

To understand the issue and help you, please share the details listed below:

- Exact full model name of your HP Product (if you need help, click here for information on how to find your model name).

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a good day.

Treeko

HP Support

[Zelix]

the model is HP 15 Notebook PC.  However since my original post I have blundered ahead and not only wiped all the data but corrupted the HD to the extent that the 465 GB HD displays via Diskpart as follows 

      Partition 1  Primary  2047 GB

      Partition  2 Primary     465 GB

Can I delete both partitions and re-create a series of partitions or will deleting the corrupted Partition 1 remove my access to Disk 0

[Zelix]

Additionally the Product  Number is is J8A21UA#ABA

Serial No  [edit] but as you see I have moved on from the original problem to a bigger mess now

[Treeko]

Hi @Zelix 

 

I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

I hope this helps.

Take care and have a good day.

Treeko

HP Support