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HP Recommended
hdx 16
Microsoft Windows 10 (64-bit)

Trying to find Validity sensor drivers 

5 REPLIES 5
HP Recommended

Hi:

 

Please post the hardware ID for the fingerprint sensor that needs the driver.

 

I would probably be labeled as an Unknown Device.

 

Use this guide to find that information.

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

HP Recommended

Hi Paul

I did find the correct Validity Sensors software 2.7.500 and it is a match for the one in another laptop that the sensor works ok on windows 10. Its a x16t-1200 product #NK135AV and has DigitalPersona Personal 4.01 version 4.0.1.3749. The NK133AV in devise manager it shows Biometric devises now Thanks but I cant find the DigitalPersona Personal program 4.01 to add to it yet. I remember how I found it when the NK135AV was upgraded to windows 10 last year but HP Support and Drivers web site doesn't show that info anymore. Can I copy the program from one laptop to the other?

Thank You 

HP Recommended

Hi:

 

Below is the link to the  DigitalPersona version 4.0.1.3749 fingerprint reader software...

 

Digital Persona Finger Print Reader for Consumer NB
Version=4.0.1.3749 x64

 

ftp://ftp.hp.com/pub/softpaq/sp43501-44000/sp43883.exe

HP Recommended

hi thank you for your help but for some reason, digital persona. Personal program comes up and when I try to add fingerprints. It says it doesn't see the reader.But it shows up in bio metrics as the validity sensor driver is there.I removed the pin as access to windows and added a password, and that works to boot up.but when booting up it says it sees the reader, when asknig for password apon setup.           Jennifer velazquez

HP Recommended

You're very welcome.

 

Unfortunately, I wouldn't be able to help you with why you can't enroll your fingerprint.

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