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HP Recommended

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1 REPLY 1
HP Recommended

Hi @Saumya_07,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

 

It appears you are experiencing an issue with receiving the verification code after entering your PIN, password, and phone digits. This could be related to specific settings or temporary issues with the service you're trying to access. Here are a few steps you can take to troubleshoot:

Troubleshooting Steps:

Check Network Connectivity: Ensure your phone has a stable internet connection and can receive text messages.

Verify Contact Information: Double-check that the phone number you entered is correct and in the proper format.

Retry the Process: Sometimes, retrying the process can help resolve temporary issues. Try again after a short wait.

Check for System Updates: Ensure your device software is up to date. Outdated software can sometimes cause issues with receiving messages.

Look out for any Blocking Services: Verify if there are any blocking services that might be filtering the verification code messages.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.