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‎09-14-2018 11:21 PM

HP Recommended
Product: Notebook 15-ay503tx
Operating System: Microsoft Windows 10 (64-bit)

Hello Sir, 

I rebooted my laptop and installed Windows 10 education. After Installing all the necessary drivers i saw that the Some of the drivers mentioned in the section - OTHER DRIVERS  were not downloaded. Itried to troubleshoot but it was not successful. Then i uninstalled the driver and restarted the laptop in the hope that my windows will automatically download and install that driver then also it was not installed. It is really giving me problem while recording my game screen. Please help asap!

Regards 

 

Picture of the missing drivers MiMiUntitled.png

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-15-2018 12:38 AM - edited ‎09-15-2018 01:23 AM

HP Recommended

@Badoni

Have you tried installing the latest AMD graphics driver from your Support page?

https://ftp.hp.com/pub/softpaq/sp88001-88500/sp88221.exe

 

I believe PCI Communications is  Intel Management Engine Components Driver under Chipset on your support page.

https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87981.exe

 

https://support.hp.com/us-en/drivers/selfservice/hp-15-ay500-notebook-pc-series/12229013/model/13673...

 

It would help if you posted the hardware id of the other components missing drivers. Click the Details tab in the properties window and use the dropdown selector to choose hardware id.

 

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

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‎09-15-2018 12:38 AM - edited ‎09-15-2018 01:23 AM

HP Recommended

@Badoni

Have you tried installing the latest AMD graphics driver from your Support page?

https://ftp.hp.com/pub/softpaq/sp88001-88500/sp88221.exe

 

I believe PCI Communications is  Intel Management Engine Components Driver under Chipset on your support page.

https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87981.exe

 

https://support.hp.com/us-en/drivers/selfservice/hp-15-ay500-notebook-pc-series/12229013/model/13673...

 

It would help if you posted the hardware id of the other components missing drivers. Click the Details tab in the properties window and use the dropdown selector to choose hardware id.

 

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No
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