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- HP Community
- Notebooks
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- Video resolution problem

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08-31-2024 12:43 PM
Hi my computer has a problem with the video resolution the monitor optimal mode is 3840x2160 60hz but on my computer it says 3840x2160 30hz I use the DisplayPort cable to the computer I plugged in the HDMI Cable to the other computer, and it shows 3840x2160 60hz how is the possible? Can you tell me any suggestions or ideas to fix this?
08-31-2024 01:08 PM
Hi @Rouis
Depends on the DisplayPort version of your computer.
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09-01-2024 09:10 AM
If it is an HP model indicate your model and I look for it, if it is of another manufacturer, you must make the consultation with them.
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