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‎08-24-2019 02:01 PM

HP Recommended
Product: HP Laptop 17-by0xxx
Operating System: Microsoft Windows 10 (64-bit)

I think this is the right place. I hope.

 

HP Laptop 17-by0xxx

Windows 10 Home 1903

 

When I got this laptop, I installed 8GadgetPack and AddGadgets Battery Meter. I know this is not supported but the problem I have is not with it, I think. It also affects the battery icon in the task bar.

 

At first, I would only get the battery Current Charge and Maximum Charge and a calculated battery percentage remaining. Same battery percentage remaining in the battery icon.

 

At some point I either changed a setting or installed a driver (I can't remember which or what setting/driver) and started getting Discharge/Charge rate, so I would get calculated time remaining, both in the gadget and in the battery icon.

 

Then, my hard drive failed, I sent it in for warranty repair, and got it back with a new OS installation and started over.

 

I cannot for the life of me figure out what that setting/driver was. Does anyone know how the OS gets the discharge/charge rate from the hardware?

2 REPLIES 2

‎08-24-2019 04:08 PM

HP Recommended

@davidc1857 

 

You say you installed 8GadgetPack and AddGadgets Battery Meter. before ? Why not do this again ?

 

Regards.

BH
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‎08-24-2019 04:31 PM

HP Recommended

I did install 8GadgetPack and the gadget again. The problem does not appear to be in the gadgets, but in whatever drivers pull the Charge/Discharge rate from the hardware.

 

The default taskbar battery icon is not getting this information either, when it was before.

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