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‎11-05-2021 01:19 PM - edited ‎11-05-2021 01:20 PM

HP Recommended
Product: Example: Pavilion gaming 16 a-0xxx
Operating System: Microsoft Windows 11

Hello everybody. Something strange "Virus Total" sees a virus and my MalwarewBytes as well. (my anti-virus is licensed and I have not seen any errors and the virus itself) I apologize, the screenshots are in Russian, but I think this is not important.Screenshot_4.jpgScreenshot_5.jpgScreenshot_6.jpg

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1 REPLY 1

‎11-05-2021 01:28 PM

HP Recommended

@Lug3r -- "Virus Total" sees a virus

 

That web-site tests a file against over 50 different anti-virus programs. How many of those programs declare the file to be a computer-virus?  A few? Many? All?

 

Do you have access to another computer also running Windows 10? On that computer, can you virus-scan that file to see if it too is infected?  Does the date & time & size of the properties of the file match the file on your computer?

 

Can you export that file from another computer onto a USB memory-stick, and connect that memory-stick to your computer, and virus-scan the memory-stick? 

 

Can you use the Windows "FC" ("File Compare") program to compare the file on your "C:" disk-drive with the files on the memory-stick?  Identical? DIfferent?

 

I wonder if you are seeing a "false positive" report.

 

 

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