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06-13-2025 02:36 PM
Product: HP EliteBook 845 G7 Notebook PC IDS Base Model
Hi!
Synaptics FS7605 Touch Fingerprint Sensor with PurePrint(TM) problem.
I need windows 11 24H2 driver.
Hardware ID: USB\VID_06CB&PID_00F0&REV_0000
The sp134427.exe package did not solve the problem.
I tried the complete driver package: sp155096.exe but it did not help either.
How can I bring the new fingerprint reader to life?
Thank you in advance for your help.
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