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HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-es0000 (268U3AV)

I have a HP Envy x360 Convertible 15-es0xxx, 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 1.69 GHz, Windows 11 Home.

I tried to connect in many ways my WD External Hard Disk but it's not being detected, nor it is being shown in the Disk Management. The hard disk is working fine in my old laptop (DELL Inspiron 15 Intel(R) Pentium(R) CPU N3710 @1.60GHz 1.60 GHz, Windows 10 Home).

Please Help !!!

3 REPLIES 3
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@NESTOR7 

 

Does your machine work with OTHER USB drives ?

 

Regards.

BH
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I have the same problem. 
The drive works with two other Dell laptops. 

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I've tried to boot my HP laptop from a Linux Mint bootable USB and I'm still unable to mount the WD drive. 

This doesn't seem to be an issue related to Windows drivers, but something related to HW. 

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