• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
I'm very sorry dear, i didn't understand properly. Please elaborate this.
HP Recommended

Hi:

 

I cannot be more specific than I already have.

 

You read the instructions in the service manual to install the WWAN card.

 

You put the sim card in the slot in the PC.

 

You install the Gobi WWAN driver I posted.

HP Recommended
You mean First i connect the wwan module in my laptop, then i have to insta the driver app that you gave. Am i right?
HP Recommended

Yes, that is correct.

 

You have to install the hardware before you install the driver.

HP Recommended
Okay
HP Recommended
Okay i have another question. How i use the biometrics option?
HP Recommended

Unfortunately, I can't help you with that.

 

I have never used that feature, and never will.

 

There are many user guides on your PC's support page, and there should be one on how to use the fingerprint sensor.

 

See if this guide is of help to you.

 

http://h10032.www1.hp.com/ctg/Manual/c02950596

HP Recommended

hardware at where?

i think it is already made right?

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.