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HP Recommended
HP x360 310 G1

Hi ! 

 

I'm finding some drivers, but i'ts complicate.

 

I have Windows 10 Pro (legacy), and the HP website purpose only Windows 8 drivers. When I try with Drivers Cloud, the exe says that the driver is already installed... yet (see screens) :

 

Uknown InputUknown Input  "Unknow input"

 

Input in troubleInput in trouble

 

 

Thx for help, best regards.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

Here are the links to the drivers you need for the remaining devices:

 

ACPI\VEN_8086&DEV_0F41

ACPI\VEN_INT&DEV_33FC

 

I have zipped up and attached the driver folder below that you will need to install those IDs.

 

You will need to manually install each device with that ID as follows:

 

Download and unzip the file to its folder.

 

Do not do anything with the files in the folder.

 

I will use the first device as an example:

 

Go to the device manager.

 

Click on the ACPI\VEN_8086&DEV_0F41 device needing the driver.

 

Click on the driver tab.  Click on Update driver.

 

Select the 'Browse my computer for drivers' option and browse to the driver folder that you unzipped.

 

Make sure that the include subfolders box is checked and the driver should install.

 

Then do the same thing for the ACPI\VEN_INT&DEV_33FC devices.

 

ACPI\VEN_INT&DEV_33A0:

 

Intel Smart Connect Technology driver

 

https://ftp.hp.com/pub/softpaq/sp65001-65500/sp65233.exe 

 

ACPI\VEN_INT&DEV_33BD:

 

Intel Sideband Fabric Device Driver

 

https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69831.exe 

 

 

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

The SmBus controller needs this driver:

 

Intel Chipset Installation Utility and Driver

 

https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64395.exe 

 

The PCI Encryption/Decryption Controller needs this driver:

 

Intel Trusted Execution Engine Firmware 

 

https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64349.exe 

 

You would have to post the hardware ID's for the unknown devices so I can figure out what drivers they need.

 

Use this guide for how to find the hardware ID for a device:

 

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

HP Recommended

Hi ! 

 

Ooow thank you so much.

 

The other drivers' ID are   : 

  1.  ACPI\VEN_8086&DEV_0F41&REV_0006
  2. ACPI\VEN_8086&DEV_0F41&REV_0006  (it's not a mistake)
  3. ACPI\VEN_INT&DEV_33FC
  4. ACPI\VEN_INT&DEV_33FC  (it's not a mistake)
  5. ACPI\VEN_INT&DEV_33FC  (\\)
  6. ACPI\VEN_INT&DEV_33A0
  7. ACPI\VEN_INT&DEV_33BD&REV_0002 

 

I tried to find them myself, but drivers library are too much scamers.

 

 

Again, thx a lot !

 

HP Recommended

You're very welcome.

 

Here are the links to the drivers you need for the remaining devices:

 

ACPI\VEN_8086&DEV_0F41

ACPI\VEN_INT&DEV_33FC

 

I have zipped up and attached the driver folder below that you will need to install those IDs.

 

You will need to manually install each device with that ID as follows:

 

Download and unzip the file to its folder.

 

Do not do anything with the files in the folder.

 

I will use the first device as an example:

 

Go to the device manager.

 

Click on the ACPI\VEN_8086&DEV_0F41 device needing the driver.

 

Click on the driver tab.  Click on Update driver.

 

Select the 'Browse my computer for drivers' option and browse to the driver folder that you unzipped.

 

Make sure that the include subfolders box is checked and the driver should install.

 

Then do the same thing for the ACPI\VEN_INT&DEV_33FC devices.

 

ACPI\VEN_INT&DEV_33A0:

 

Intel Smart Connect Technology driver

 

https://ftp.hp.com/pub/softpaq/sp65001-65500/sp65233.exe 

 

ACPI\VEN_INT&DEV_33BD:

 

Intel Sideband Fabric Device Driver

 

https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69831.exe 

 

 

HP Recommended

Thank's a lot !!! It's perfect.

 

Best regards

HP Recommended

Anytime.

 

Glad to have been of assistance.

 

Cheers,

 

Paul

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.