• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-09-2019 12:56 AM

HP Recommended
Product: HP Spectre x 360
Operating System: Microsoft Windows 10 (64-bit)

I would like to know what is meant by the start and end dates in HP Product Warranty webpage after inserting the product serial number.  Is the start date the date of manufacture, the date registered..? What is meant by end date? Is the end date the date of first warranty expiration or the latest warranty expiry date? 

I have noticed varying differences between start and end date on warranty page-4 months, 5 months, 13 months... for different units. It is confusing. Please educate here.

1 REPLY 1

‎11-09-2019 03:48 AM

HP Recommended

Hi

Difficult to say.

EU is 2 years from the seller, not necessarily the Maker.

US is probably a year, with the first 3 months being at a slightly better level than the remaining 9.

 

You are in Kenya?

So where-ever you live in the world, it is not the length of the warranty but the strength.

 

If you cannot enforce your rights to a repair etc then the guarantee is worthless.

 

Do you have an actual problem?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.