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‎03-06-2018 04:22 PM

HP Recommended
Product: HP SPECTRE X360 COVERTIBLE 15-BL0XX
Operating System: Microsoft Windows 10 (64-bit)

I have just checked my warranty online and it has come up that my warranty started on May 17th 2017, but have only just purchased the laptop on March 2018 - Is their a reason why this is like this?

 

As only showing 5 months remainging but is a brand new laptop.

 

also something else which is a slight annoyance, is the intel and nvidia sticker on the laptop are not put on stright, i normally wouldnt moan but decided to spend more on a laptop and supprised me it would be sent out like this

 

But any advise on the warranty situation would be great

 

thank you 

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-06-2018 05:35 PM

HP Recommended

Initial warranty date is set by manufactured date. If the laptop is not sold for 6 months or longer as in this case- HP has no way of knowing until you register for warranty and submit proof of purchase date.

https://support.hp.com/us-en/document/c05084516

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1 REPLY 1

‎03-06-2018 05:35 PM

HP Recommended

Initial warranty date is set by manufactured date. If the laptop is not sold for 6 months or longer as in this case- HP has no way of knowing until you register for warranty and submit proof of purchase date.

https://support.hp.com/us-en/document/c05084516

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No
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