Warranty dispute

[GTyros]

I purchased this laptop on July 26 2025 from an official dealer & I have an invoice to prove it. However, on HP's check warranty site, the start date is November 18 2024. The is no dispute link. How can I get my start date corrected? The dealer cannot help me.

[Paul_Tikkanen]

HP starts the warranty clock ticking the minute the PC leaves the assembly plant.

So the longer the time elapses from assembly date to the purchase date, the less time remains on the warranty.

Please contact HP customer service beginning at the link below and submit a support request to have the warranty start and end dates adjusted to the date you purchased the notebook.

Contactez l'Assistance Officielle HP® - Belgique | Assistance HP®

[GTyros]

I dit, but they could not change the date and asked me to contact the dealer. The dealer canot change the date either nor can his HP Sales Account Manager.

[Paul_Tikkanen]

Unfortunately, there's nothing we can do since this is a peer to peer forum and we don't work for or represent HP.