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12-31-2021 02:33 PM
Product: HP Pavilion 15
I need help with my warranty. It expired a while ago, and I had purchased and extended warranty in October, but I still haven't received it and no upgrades online. Where can I find my extension or who can I talk to? the virtual agent isn't helpful... I haven't had an email response back from HP either.... HELP PLEASE!
1 REPLY 1
01-14-2022 02:41 AM
Welcome to the HP Support Community! I’m here to help.
I apologize for the inconvenience.
Please reach out to the HP Technical Support team in your region regarding the warranty options.
Follow the instructions below to reach them:
1) Click on this link - https://support.hp.com/us-en/contact-hp
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web form and proceed further.
If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.
Keep me posted for any other assistance.
For any hardware issue or repair please click on the link Phone Assist Worldwide
Hope this helps! Let me know how it goes.
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Click on the YES button to reply that the response was helpful and/or to say “Thank You”.
Have a great day!
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