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- Warranty expired before purchase date

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03-02-2023 02:40 PM
I just purchased this laptop in January and when I set it up, it says that the warranty is expired. I opened a case with HP but that was more than a month ago. How can I get someone to help me with this so I get my manufacturers warranty?
03-09-2023 05:26 PM
Hi @Camper112
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing warranty dispute issues.
Please raise a dispute by following steps in this link.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a good day.
Treeko
HP Support
I am an HP Employee