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‎07-23-2024 08:09 AM

HP Recommended
Product: HP Pavilion x360 14 Convertible PC 14-dy0000 (23S36AV)

Hello,

So I just bought a new laptop but when I enter the serial number, it says the warranty has expired, I tried to do a warranty dispute the but the dispute website is not working, when I fill the information in the dispute website of HP and attach the receipt and submit, it says that the support website is temporarily not available, im trying since a few days but it just seems the website is down, please help.

Category:
1 REPLY 1

‎07-25-2024 11:15 AM

HP Recommended

Hi @Anfaljanahi,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that there is a warranty dispute for your Laptop.

 

Kindly refer to the steps on this link to get the warranty updated and let me know if that fixes the issue.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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