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HP Recommended
HP Notebook 15-ac163nr
Microsoft Windows XP (64-bit)

My warranty expired on November 23, 2017- I now have been to practically all the pages HP has about warranties: check current warranty, get status, carepack warranties, etc. So how do I get a new one? Of all the pages and chat supports I've been on I can't find anywhere how to renew or replace the original one. If it's not asking too much- could someone explain to me how important it is to have a warranty?

1 REPLY 1
HP Recommended

Hi,

 

This post was posted a long time ago back in 2009 by ThatGarenGuy.

 

I quote "

 

In case you haven’t caught on, we’ve been doing a series of posts about things consumers should keep in mind as they give (and receive) new gadgets this holiday season—everything to consider from purchasing in the store to unwrapping on the living room floor.

 

We’ve all seen (and many ignored) the forms or pop-ups that come along with new products—registration. “They’re so annoying.” “They’re just a waste of time.” “I don’t want to give anyone my personal information!”  We’ve heard it all. But there are actually many advantages to registering your products—including some you might never have even considered.

 

First of all, registering your product will actually help HP provide you with quicker and more efficient service and support. When you call in for tech support, we’ll know immediately what your serial number is, warranty information and other sometimes hard-to-find information. Cutting down on the time spent pinpointing your exact product gives us more time to pinpoint, and do our best to resolve, your exact problem.

 

Not only that, registering your product can help assure you get the most out of your warranty, especially if your new machine was a gift and you don’t have a proof of purchase date. Registering your product will solidify the start date on your warranty period and cut down on confusion and frustration should you ever have to take advantage of any warranty services.

 

The other big plus to registering your product is that you’ll receive product support alerts. I know by default many of us are scared off at the idea of allowing a company to flood our inboxes with ads and junk mail, but support alerts are very helpful. For instance, in the unfortunate case that HP has to issue a recall on a certain product, registered consumers have the best chance of learning of the issue quickly and having more time to take advantage of HP’s offered resolution. Although HP will always try to get the news out to all consumers regarding recalls and certain issues, we’re much more likely to reach you if we know that you own one of our products, and more specifically, that it’s the product we’re addressing.  Alerts can come for good news, too, like coupons and special offers.

 

Those are just some of the reasons why registering your HP machine is a good call. We hope you’ll remember this post before you toss that registration card in the trash or close out the pop up forever.  Just think about it—the more we know about your product, the better we can service and surprise you with it."

 

Now in order for you to get a warranty, you have to call HP support by dialing 1800-474-6836. They will get the serial and product number of your computer and process the warranty.

 

In some cases. If your computer is obsolete meaning youve been using the computer for more than 3 years and higher getting a warranty is longer your perks. Simply because the parts available for the computer is no longer supported or available. If thats the case your only option is to bring your computer to a local tech guy and have the computer check or simply purchase a new computer. That will make your life even better.

 

Source: https://h30434.www3.hp.com/t5/Community-News/Reasons-to-Register-Your-Product/td-p/193832

 

Regards,

ichi

"Education costs money; so does Ignorance"

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