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‎09-30-2024 07:33 AM

HP Recommended
Product: HP Pavilion Laptop PC 15-eg0000 (9WF73AV)

Hi,

I bought last year a notebook in Panama, HP Pavilion 15eg, and las week it broke, does not start. I called the support (in Argentina I live there) because the warranty has not expired. But they said that because in argentina they dont sell the product I have to go to store that I bought it.

**bleep**

 

Is this true??

1 REPLY 1

‎09-30-2024 08:08 AM

HP Recommended

You may need to read exactly what is covered by the warranty.  I suspect only manufacturing defects are covered.

 

warranty infomation

https://support.hp.com/vn-en/document/ish_1997147-1360222-16?openCLC=true

 

how to dispute a warranty

https://support.hp.com/us-en/document/ish_2534210-1364541-16?openCLC=true

 

 

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