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02-25-2023 11:49 PM
I bought my new hp victus 15 gaming laptop on 25th Feb 2023, but the warranty status of show only 7 months left for the exipry and it also shows that the warranty starts on Oct 2022 . Please help me to resolve this issue.
02-26-2023 06:57 AM
The reason there is not at least a minimum of a 1-year warranty on your notebook remaining is because HP starts the warranty clock ticking the minute the PC leaves the assembly plant.
So, the more time that has elapsed since the notebook left the assembly plant to the time you purchased it, the less time there is on the warranty.
You can get the warranty start and end dates adjusted by one of these methods:
Submit an online warranty dispute.
You can contact HP customer support and have the warranty start and end dates adjusted.
You also may be able to initiate a support request via the HP support assistant program that comes preinstalled on your notebook.
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