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Warranty period

HP Recommended
Pavilion Gaming

Hello, We bought a laptop two days back on amazon. Upon checking the warranty status, it says valid for 4 months.

Since the laptop was bought 2 days back, shouldn't the warranty be applicable for 12 months?

It was a new laptop, not refurbished or used one.

Thanks.

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Message 2 of 6
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HP Recommended

Hi

Register it with HP, and do the HP updates.

 

The warranty should then reset.

 

If in doubt please ask.

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Hello Lil_Boy_Blue,

Thanks for the reply. I have done the registration with HP to no avail.

I tried all that is on the HP Support site. Not sure why they are so unresponsive.

 

Thanks anyways,

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Message 4 of 6
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HP Recommended

Hi

https://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

If you have a sales receipt then perhaps the warranty can be adjusted accordingly.

 

 

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Thanks. I raised a ticket using the whatsapp HP support number. Issue resolved.

Thanks for the help.

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Prego.

 

 

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