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‎11-03-2022 03:20 AM - last edited on ‎11-03-2022 11:42 AM by Moderator

HP Recommended
Product: HP Pavilion 14 inch Laptop PC 14-ec0000 (2Z8E3AV)

I have bought laptop on 15th October 2022. when I checked warranty status it shows warranty expired on 6th October 2022. same is shown by HP Support assistant. how come it is possible that warranty expired before i bought.

Category:
3 people had the same question
1 REPLY 1

‎11-04-2022 03:03 AM

HP Recommended

Hi @Vatsal136,

 

Welcome to the HP Support Community.

 

I understand that you are facing issues with warranty related. I'd like to help!

 

Where was the computer purchased from? Hp directly or from a store?

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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