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‎08-10-2024 07:43 PM

HP Recommended

It's Saturday and today is the last day of my one year warranty. There is a hardware issue on my laptop, but the warranty department is not open until Monday. Will they still cover it? I created a case yesterday and tried calling multiple times today, there are notes in my case file that I tried calling today. I don't know what else to do.

Category:
1 REPLY 1

‎08-12-2024 01:02 PM

HP Recommended

Hi @Karalee11,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with your Laptop.

To understand the issue and help you, please share the details listed below:

 

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

 

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- Please elaborate on the issue to assist you further.

- When was the last time it was working fine?

- Were there any changes made to your laptop recently?

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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