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‎10-30-2022 11:04 AM - last edited on ‎10-31-2022 07:50 AM by Retired

HP Recommended
Product: HP Laptop PC 15-dw3000 (1A3Y5AV)

I have bought an hp 15 dw3012ne latly il lost the receipt, and i didn't notice that my notebook shiped to uae i bought it from store in Egypt and when i tried to see warranty info it says i have 8 month active warranty .. ..my question does this warranty active in Egypt? Or ill have to send it to uae ? 🥲 

Second thing it hase a Nvidia mx 450 as it says in dxdiag but In internet and hp site it says its 350 mx ..whats wrong?

Category:
2 REPLIES 2

‎10-30-2022 12:46 PM

HP Recommended

@Atsman 

 

Its specs

 

                  https://support.hp.com/ie-en/document/c07765485

 

1. Video card: It ONLY has  NVIDIA® GeForce® MX350 (2 GB GDDR5 dedicated).

 

2. Warranty: Most likely you have to send to Egypt. Please read the first statement on the following document

                  https://support.hp.com/us-en/document/bpr01266

 

Regards.

BH
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‎10-30-2022 01:16 PM - edited ‎10-30-2022 02:52 PM

HP Recommended
  • @Banhien

Maybe i didn't explain Right.. i bought it from store in Egypt but i noticed  the box written on it this: ship to gulf fze dubai gebel ali free zone united Arab Emirates .. so i think someone imported it to egypt so i ask if its warranty is active in Egypt?

And yes i swear it has mx 450 and i did go to another store to see the Same model it have the same mx 450

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