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HP Recommended
Microsoft Windows 10 (64-bit)

My friend has a Hp pavillion-15ec0013dx

and I'm attempting to help him download drivers to help his computer but every time he enters in the info or lets the website scan it it always comes up with the same error (pictured).

Jamie_Clear_0-1686107099496.png

 

Does anyone know anything about this"? I haven't found any solutions if there even is any, so hopefully I can figure out something. Nothing we've tried works. Is there hope or is that a death sentence for the computer?

2 REPLIES 2
HP Recommended

Please help someone

 

HP Recommended

Hi:

 

You can use the drivers and software from the base model 15-ec0000 support page...

 

HP Pavilion Gaming 15-ec0000 Laptop PC series Software and Driver Downloads | HP® Customer Support

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