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HP Recommended

Please help me to find the driver for the Webcam for HP Pavilion g6-2323sr laptop
Serial: [Personal Information Removed]
Product: D2Y19EA
Hardware ID: USB\VID_05C8&PID_0348&REV_0107&MI_00

Windows 10 Pro x64

Does anyone have a complete set of all drivers for this laptop?

3 REPLIES 3
HP Recommended

HP never supported any g6 model notebook for W10 and no W10 drivers exist.

 

The only suggestion I can offer would be to try the W10 HP universal camera driver and hope that works:

 

 HP Universal Camera Driver

 

10.0.0.30

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71853.exe 

 

 

HP Recommended

Thank you for your reply.
I tried installing this driver, but it did not solve the problem.
Today I will have to buy an external Webcam that has a driver for Windows 10.
Reinstalling from Windows 10 to Windows 7 is not an option.

HP Recommended

You're very welcome.

 

Sorry that driver didn't work for you.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.