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Locked

‎10-01-2020 08:08 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

HI, 

Have a HP Pavilion laptop, downloaded HP Smart Dashboard and clicked onto Advanced settings and notice all folders are locked by the administrator, I have never Locke these and cannot open them because I don't seem to have the correct password. 

Any advise would be welcome please.

1 REPLY 1

‎10-03-2020 03:29 PM

HP Recommended

@breath

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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